Return & Refund Policy

OAKLINE WALLS
Last updated: June 2026

At Oakline Walls, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below. Clear return windows, eligibility requirements, and refund procedures are considered best practices for U.S. ecommerce stores.

Return Window

You may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
• Custom-made, clearance, or final-sale items are not eligible for return.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or sent incorrectly.

Refunds

Once the returned item is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

Exchanges

We offer exchanges for defective or damaged products. Contact our support team for assistance.

Contact

Email: support@oaklinewalls.com